CSI offers a full range of support services to ensure you get the most from your software investment.
CSI plans, manages and closely monitors the entire software implementation project from design to go-live to ensure a successful deployment.
CSI provides education and training for the successful implementation of all our applications. We focus on providing high-quality training for both business and technical users. Our services include on-site and classroom training courses, web-based courses, and “train-the-trainer” courses. If your staff is well trained, it will increase the power of your IT investment.
CSI works closely with your key personnel to ensure a smooth implementation. Under the direction of our knowledgeable, experienced project managers, our proven, disciplined methodology enables you to implement the CSI ORDER POWER! solution quickly and achieve rapid, measurable success. Count on our support to reduce risks, reduce costs, and reduce anxiety.
Experience has taught us that even the most versatile off-the-shelf software doesn’t suit every need. When customization is required, CSI experts apply our experience, creativity and skill to the creation of customized software, designed specifically to meet your company’s needs today, and as you grow.
CSI support personnel focus on responding to calls quickly, personalizing interactions with customers, and answering customer inquiries accurately. Our support reps have immediate access to all the information that any customer is likely to request, so one call does it all.